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Job Description 
Physical Security Advisor - (041588)
 What sets Bank of the West apart from other banks is our team members–they embody the optimistic spirit of the West. There is a spirit here that drives us to do more. Our team of more than 10,000 employees is vital to the success of our Bank. They reflect our modern western values—straightforward, entrepreneurial and optimistic. We seek to create a corporate culture that fosters and rewards excellence, encourages creative thinking and respects diversity – an environment where team members are engaged, supportive of one another and enthusiastic about serving our customers. Bank of the West offers the stability of a company that has a 135 year history and is part of BNP Paribas, a European leader in global banking and financial services and one of the 6 strongest banks in the world. We offer opportunities across our diverse business lines – Retail Banking, Commercial Banking, National Finance, and Wealth Management.

Position Summary

We are currently seeking qualified, motivated talent to be responsible for a variety of moderate to complex physical security projects and system installations for assigned areas. Acts as the security liaison with various business lines to include Corporate Real Estate, Retail Banking Group and Corporate Security.

This role:
  • Participates in physical security project activities including all meetings, reviews and surveys until project completion.
  • Acts as liaison with branch staff and other business line staff to ensure compliance with the Bank Protection Act (BPA). Provides assistance to all locations within the assigned area on physical security issues, alarm problems and closed-circuit TV concerns, and to Corporate Security with the review of CCTV video and images for investigation purposes.
  • May administer the card access system, including performing monthly or quarterly audits to ensure compliance with set standards and procedures.
  • May assist facilities management with training Floor Wardens in emergency procedures and during the annual earthquake and fire evacuation drills.
  • Coordinates with vendors and facilities management on service requests and new installations at all locations within assigned area of responsibility.
  • Assists the Physical Security Manager with all moderate to complex security matters as assigned.
Other Job Duties
  • Performs other duties as assigned.
 Required Experience
  • Requires advanced knowledge of job area typically obtained through advanced education combined with experience.
  • May have practical knowledge of project management.
  • Requires 5 years minimum prior experience in security in banking/finance, preferably in a large financial services institution.

  • Bachelor's Degree Criminal Justice, Business or related field

Work Experience
  • 3 - 5 yrs Requires advanced knowledge of job area typically obtained through advanced education combined with experience. May have practical knowledge of project management.Requires 5 years minimum prior experience in security in banking/finance, preferably in a large financial services institution.

  • Knowledge of security access control systems, alarm and monitoring systems, and closed-circuit television systems, including Digital Video Recorders Perform math and analysis.
  • Knowledge of alarm monitoring, video monitoring and card access control computer applications, specifically MAS, C-Cure 9000 and Verint’s Vid-Center and the hardware and software associated with these systems.
  • Experience in Physical Security standards and Bank Protection Act requirements.
  • Ability to communicate effectively with law enforcement and other agencies during emergency situations.
  • Effective verbal and written communication skills to be able to provide comprehensive written updates and reports.
  • Analytical skills for problem solving.
  • Ability to manage multiple projects that are on set deadlines.
  • Interpersonal skills to be able to work with various business lines and vendors.
  • Ability to work independently and as part of a team.
  • Experience in Microsoft Office suite, Excel, PowerPoint preferred.

Equal Employment Opportunity Policy

Bank of the West is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. Bank of the West is also an Affirmative Action employer - Minority / Female / Disabled / Veteran.

Bank of the West will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations.

Primary Location

: United States-Arizona-Tempe


: Security

Job Posting

: Nov 20, 2018, 4:36:21 PM



Director - Global Security Operations Center (GSOC)

 Phoenix, Arizona
Operations Risk Management


Job Description

Global Security:

Our mission is to protect American Express, its customers and employees against harm and losses by providing a full range of protective, investigative, risk assessment, crisis management and other such services, in a prudent, professional manner.

Role & Responsibilities:

This position is responsible for the management of the Global Security Operations Center (GSOC) in Phoenix, AZ. which supports all activities in the region. The incumbent will direct and manage the GSOC to ensure all incoming signals, threats, alarms, calls, messages and data are processed expeditiously with the appropriate level of response according to Global Security procedures and guidelines.

Here’s just some of what you’ll do in this role:

The role requires the candidate to work collaboratively across a number of different responsibility areas, such as:

  • Align with other regional GSOC Directors to develop a global standard of response processes as well as metrics to measure the performance of GSOC teams
  • Ensure all GSOC staff are fully trained on all processes and procedures required to provide for the safety of personnel and security of Company data, facilities and other assets
  • Must be a strategic thinker to be able to assess security needs in a dynamic environment and implement changes as needed to ensure GSOC standards meet all regulatory requirements
  • Plan and monitor budget; engage and manage contractors/vendors
  • Ability to be on call 24/7/365


Are you ready for the challenge?

Minimum qualifications:
  • Candidates should have a minimum of 5 years combined experience in one or more of the following fields: security management, physical security system design, crisis management, emergency response and/or people leadership
  • Bachelor's Degree or other 4 year degree is required in preferred areas of business, criminal justice or social sciences
  • Ability to work in a collaborative environment to ensure global standards are developed and met by all GSOC teams
  • Strong Project Management skills to analyze problems and make appropriate decisions quickly
  • Ability to drive large complex programs and solutions using both direct and virtual teams
  • Experience managing multiple external vendors across broad and complex work engagements
  • Regional and cultural sensitivity with emphasis on diversity required in order to adjust communications and presentation styles to manage business relationships and expectations while achieving security goals
Preferred qualifications:
  • Master's Degree preferred
  • Professional certification in security management or personal protection a plus.
Additional Details:
  • Location: 3151 West Behrend Drive, Phoenix, AZ 85027
  • Visa Sponsorship: Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.
Why American Express:

There’s a difference between having a job and making a difference.


American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.


We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.


Because we believe that the best way to back our customers is to back our people.


The powerful backing of American Express.

Don’t make a difference without it.

Don’t live life without it. 
ReqID: 19000180
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Jan 4, 2019, 11:05:23 AM

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